1. Introduction
Lincoln Ruby Pty Ltd ACN 613 716 484 ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
We may collect: personal details (name, email, phone, organisation details); login credentials and account information; financial and investment information you upload; technical data such as IP addresses, browser type, and usage activity.
3. How We Use Your Information
We use your information to: provide, operate, and improve our SaaS platform; manage subscriptions, billing, and support; comply with legal obligations; communicate updates or service issues.
4. Data Hosting & Security
All customer data is hosted locally in Australia using Amazon Web Services (AWS) data centres. We implement strict security measures to protect your data.
4.1 Data Ownership
You retain full ownership of all data and investment information uploaded or generated. We do not claim rights over your data and process it only to deliver the Service. Upon termination, you may request export or deletion of data subject to legal requirements.
5. Disclosure of Information
We do not sell or rent your information. Disclosure may occur only to service providers (e.g., AWS), advisers, regulators, or with your consent.
6. Cross-Border Data Disclosure
We do not transfer data outside Australia. If this changes, we will update this Policy and ensure compliance.
7. Access & Correction
You may request access to or correction of your information by contacting us at info@lincolnruby.com.au.
8. Retention & Deletion
We retain data only as long as necessary. You may request deletion subject to legal obligations.
9. Complaints
Complaints can be directed to info@lincolnruby.com.au. If unresolved, you may contact the OAIC (www.oaic.gov.au).
10. Updates
We may update this Privacy Policy from time to time. The latest version will be on our website.
11. Contact
For queries: Lincoln Ruby Pty Ltd
Email: info@lincolnruby.com.au
Phone: 0402 893 700
Data Security Statement
1. Data Hosting (Australia Only)
All client data is stored exclusively in AWS data centres located in Australia. No data leaves Australia without your consent.
2. Encryption
All data in transit uses TLS 1.2+. All data at rest is encrypted using AES-256 standards.
3. Access Control
Role-based access, MFA for admins, all access logged and monitored.
4. Data Ownership & Confidentiality
You retain full ownership of your data. We act only as custodian and never sell or share data.
5. Backups & Disaster Recovery
Daily backups in Australian AWS regions. Disaster recovery tested regularly.
6. Monitoring & Threat Protection
Continuous monitoring, intrusion detection, AWS compliance with ISO 27001, SOC 2.
7. Compliance
Aligned with the Privacy Act 1988 (Cth), APPs, and best practices (NIST, ISO 27001).
8. Client Responsibilities
Clients should maintain strong passwords, enable MFA, and review access regularly.
9. Contact Us
Lincoln Ruby Pty Ltd
Email: info@lincolnruby.com.au
Phone: 0402 893 700
Security FAQ
All data is hosted exclusively in AWS data centres in Australia.
You do. We host it securely on your behalf.
Only you and authorised users. Our staff cannot access without your permission.
Data in transit is encrypted (TLS 1.2+), at rest (AES-256), and protected by MFA and access controls.
Daily backups and disaster recovery protocols ensure fast restoration.
No. Data is never sold or rented. Disclosure only if required by law or consented.
Continuous monitoring, logging, and AWS frameworks.
We comply with the Privacy Act 1988 (Cth) and APPs. AWS meets ISO 27001, SOC 2.
Enable MFA, use strong passwords, review access regularly.
Email: info@lincolnruby.com.au, Phone: 0402 893 700